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  • Can I do a trial session before registering?
    You can subscribe to one of our Coaching Packs offered by one of our state-certified reference coaches. He/she will be there to show you how the machines work but also to personally support you during your sessions according to your objectives. Please note, this service is not included in your subscription, contact your club to find out more about prices.
  • Can I transfer my subscription to another person?
    For any change of personal data, go to your club reception to modify your contact details.
  • What should I do if I don’t have a RIB for direct debits?
    Your Magic Form club provides you with changing rooms with lockers so that you can leave your belongings there during your training. All you will need is a padlock (maximum 5 mm in diameter) because in the event of theft, the venue is not held responsible. No sports bags are allowed in the room (set and group classes). If you don't have a padlock, you can find one on sale at your club reception!
  • From what age can I register?
    It is possible to invite a friend for free, once, via the Magic Form Troyes application. Go to your club reception to find out how to do it.
  • What are the Magic Form subscription offers?
    You can subscribe to one of our Coaching Packs offered by one of our state-certified reference coaches. He/she will be there to show you how the machines work but also to personally support you during your sessions according to your objectives. Please note, this service is not included in your subscription, contact your club to find out more about prices.
  • Can I pay per session?
    All you have to do is go to your club reception where you will be provided with a new card. It will cost you €10.
  • When will my monthly payments be taken?
    You can subscribe to one of our Coaching Packs offered by one of our state-certified reference coaches. He/she will be there to show you how the machines work but also to personally support you during your sessions according to your objectives. Please note, this service is not included in your subscription, contact your club to find out more about prices.
  • What documents do I need to subscribe to the room?
    Your Magic Form club provides you with changing rooms with lockers so that you can leave your belongings there during your training. All you will need is a padlock (maximum 5 mm in diameter) because in the event of theft, the venue is not held responsible. No sports bags are allowed in the room (set and group classes). If you don't have a padlock, you can find one on sale at your club reception!
  • Can I lend my access card to another person?
    Your Magic Form club provides you with changing rooms with lockers so that you can leave your belongings there during your training. All you will need is a padlock (maximum 5 mm in diameter) because in the event of theft, the venue is not held responsible. No sports bags are allowed in the room (set and group classes). If you don't have a padlock, you can find one on sale at your club reception!
  • Can I pay with ANCV checks?
    You can subscribe to one of our Coaching Packs offered by one of our state-certified reference coaches. He/she will be there to show you how the machines work but also to personally support you during your sessions according to your objectives. Please note, this service is not included in your subscription, contact your club to find out more about prices.
  • How to make the security deposit?
    Your Magic Form club provides you with changing rooms with lockers so that you can leave your belongings there during your training. All you will need is a padlock (maximum 5 mm in diameter) because in the event of theft, the venue is not held responsible. No sports bags are allowed in the room (set and group classes). If you don't have a padlock, you can find one on sale at your club reception!
  • To change personal data (address, number, bank account, etc.), what should I do?
    For any change of personal data, go to your club reception to modify your contact details.
  • Do I have to reserve my place for group lessons?
    Your Magic Form club provides you with changing rooms with lockers so that you can leave your belongings there during your training. All you will need is a padlock (maximum 5 mm in diameter) because in the event of theft, the venue is not held responsible. No sports bags are allowed in the room (set and group classes). If you don't have a padlock, you can find one on sale at your club reception!
  • I lost my card, what should I do?
    All you have to do is go to your club reception where you will be provided with a new card. It will cost you €10.
  • Where should I put my things during my workout?
    Your Magic Form club provides you with changing rooms with lockers so that you can leave your belongings there during your training. All you will need is a padlock (maximum 5 mm in diameter) because in the event of theft, the venue is not held responsible. No sports bags are allowed in the room (set and group classes). If you don't have a padlock, you can find one on sale at your club reception!
  • What should I wear to train?
    Your Magic Form club provides you with changing rooms with lockers so that you can leave your belongings there during your training. All you will need is a padlock (maximum 5 mm in diameter) because in the event of theft, the venue is not held responsible. No sports bags are allowed in the room (set and group classes). If you don't have a padlock, you can find one on sale at your club reception!
  • Where can I find group lesson schedules?
    It is possible to invite a friend for free, once, via the Magic Form Troyes application. Go to your club reception to find out how to do it.
  • Can I be supervised by a coach during my sessions?
    You can subscribe to one of our Coaching Packs offered by one of our state-certified reference coaches. He/she will be there to show you how the machines work but also to personally support you during your sessions according to your objectives. Please note, this service is not included in your subscription, contact your club to find out more about prices.
  • Can I invite a friend?
    It is possible to invite a friend for free, once, via the Magic Form Troyes application. Go to your club reception to find out how to do it.
  • When can I suspend my subscription?
    For any change of personal data, go to your club reception to modify your contact details.
  • How do I cancel my subscription?
    It is possible to invite a friend for free, once, via the Magic Form Troyes application. Go to your club reception to find out how to do it.
  • How do I cancel my options?
    Your Magic Form club provides you with changing rooms with lockers so that you can leave your belongings there during your training. All you will need is a padlock (maximum 5 mm in diameter) because in the event of theft, the venue is not held responsible. No sports bags are allowed in the room (set and group classes). If you don't have a padlock, you can find one on sale at your club reception!
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